Quality

Friendly Mobiles aim to deliver first class products that have been premium refurbished meeting the same factory specs as any new iPhone™ or iPad™, while recycling parts and materials to reduce waste to a bare minimum. That’s a claim that may seem easily made, so please allow us to substantiate.

  • – Firstly, our phones and tablets come from European carriers, distributors and retailers whose customers trade in their devices for new ones. We scan, register and test each device and every component, piece by piece.

  • – After that comes the selection process. Some parts always need renewal, like batteries for instance. These will be replaced by new parts. Other parts such as the casing will be renewed using state of the art glass polishing, re-anodizing, and colouring technologies. You won’t see a difference, because there is none.

  • – Lastly, every premium refurbished iPhone is rebuilt, tested and tested again. Any device that passes, we seal in biodegradable boxes, ready to be shipped.

International certifications

We won’t compromise when it comes to quality and sustainability. Therefore we operate our factories according to international accreditations such as ISO 14001, OHSAS 18001 and R2:2013.

At Friendly Mobiles, we believe everything we do should contribute to our social responsibility. You can find more information on our efforts to build an eco-friendly and socially conscientious organisation on our Go Green page.

Warranty, support and innovation

Quality can’t exist without responsibility. That means warranty, support, and the ability to innovate.

You’ll experience that in our products. As well as in the extensive 2-year warranty that comes with all our products. Our lines are open for you. Whatever questions, comments or concerns you may have.